Popeyes Louisiana Kitchen

I just went there today to order food from my family when I walked in they said that the credit card machine was down in the lobby and they could not give me exact change of i had cash. I was respectful and was trying to see if I had change which I did not.But then I realized the credit card machine in the drive through was working just fine. So I insisted I would be willing to wait if she just rang me up through the drive through while me waiting in a lobby. The manager then walked up and said "it doesn't work like that". And I said, "well, why not?" And she said, "because he has other people in line"I said, "I would be willing to wait". But she said "it does not work like that". So I told her, "I think you don't work like that". And I left the building. It is pretty sad that you're willi

I have been coming to this popeyes for awhile and I can honestly say the service has gone way down, this is by far the worse popeyes! On my most recent visit I had an online order an when I went inside no spoke but the three ladies behind the counter all looked me in my face. I usually would leave but I had already ordered online. The lady bagging my food didn't have what I ordered so she started making substitutions to my order. When she finally turned around an acknowledged me maybe 5mins. I said I didn't want the substation. I was then advised it would be 20mins for my order at thus point it's already been 10-15 mins if they had dropped more chicken when they realized they didn't have enough for orders I would've only had a 5min wait. The manager was counting money on the front counter

I frequent this Popeyes, like any restaurant avoid it during lunch cause it can get chaotic. Night time though, totally different vibe. Night crew is a well oiled machine, everyone is up beat, you get your food fresh, and on time. I’ve never had to wait more than 7 minutes for a two person meal, and you can tell the fryers are fresh. My hats off to you night crew 🫡

I feel like the quality of food at all Popeyes as gone down hill. It used to be one of my favorite fast food stops for a quick bite. In the last year or so the chicken sandwich has gotten smaller and the chicken in the sandwich not as tender and juicy. Probably wont be going to Popeyes again for a while. The staff at this one were very friendly. The dining area had stuff all over the front table and looked messy.

Pam has the worst customer service. She can’t handle more than two people in the lobby line. I had a mobile order and waited 5 minutes in the drive thru, went inside, waited damn near 15 minutes just to get to the counter and she gives me the mobile order on the shelf that had no ticket with my name on it. She said she did not want to give me new tenders because it is made when it is ordered (I didn’t want my whole meal new just the 3 tenders). I would have grabbed the bag 15 minutes prior if there was a ticket with my name on it. Instead she kept trying to defend her point that I should have got the bag when it was finished yet I could not know that was my bag & she took 15 minutes to get through 4 customers orders. Someone put this lady in the prep area and away from customers because sh