McDonald's

Cromwell, CT · Fast food restaurant

Rating
3.8/5
★★★★☆ 3.8
Reviews
20
Rank in Cromwell
#38
of 56 restaurants
City Percentile
24%
rating percentile
Address
McDonald's, 125 Berlin Rd, Cromwell, CT 06416
Phone
(860) 632-7260
Website
www.mcdonalds.com/us/en-us/location/CT/CROMWELL/125-BERLIN-RD/13568.html?cid=RF:YXT:GMB::Clicks
Status
Open · Closes 1 AM

McDonald's is a restaurant located in Cromwell, CT. It is one of 56 restaurants listed in Cromwell. Its 3.8-star rating is slightly below the Cromwell city average of 4.2 stars. There are 10 photos associated with this location.

About McDonald's

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More

Hours

Saturday5 AM–1 AM

Customer Reviews

★☆☆☆☆ 1.0 norah e · Oct 2025

Very dark at night. It is hard to find the retaursant because the darkness makes it looks closed. Edit: came in the morning & whoever does their leaves started blowing the leaf blower at my car window & just started laughing like he thought it was funny. What the heck is wrong with these people? There are people who get killed for doing crap like that.

★★☆☆☆ 2.0 Chanell Johnson · Jan 2026

I normally do not review fast food restaurants. But because I’m a frequent customer it’s time I said something. The staff always seem to have an attitude. As if they are not happy to be employed by a company which they applied for. I’m a manager who works with customers and if any of my team members acted as such they wouldn’t have a job. The job description is customer service. Your are supposed to service the customers no matter how bad or good your day is going. The lady who was handing out orders you can tell she hates her job as she was slamming the orders on the counter to be picked up. You choose that job so do it professionally with a smile. I always tell people wipe your feet off at the door. In other words whatever you are going thru leave it at the door before you clock into wor

★☆☆☆☆ 1.0 jose gregorio buitrago arria · Nov 2025

Very poor service. I ordered two specialty hamburgers and they weren't as I ordered them. After making the first purchase, I asked if I could get a free hamburger by filling out the survey on the receipt. They told me I had to make another purchase. I made both purchases, but they wouldn't let me claim the promotion for filling out the survey on the receipt because it would mean I had to buy again, and I had already made two purchases. They need to explain clearly to their managers that after making a second purchase and completing the survey, the customer is entitled to one free hamburger.

★☆☆☆☆ 1.0 Brianna V · Dec 2025

The food and service at this McDonald’s were both very good- our order was accurate, the restaurant was clean, and the staff at the counter were friendly and efficient. Unfortunately, our overall experience was affected by something else going on during my visit on Friday, 12/12 at around 5:30PM. While I was eating, the manager working at this time was having what sounded like a performance review or disciplinary conversation with an employee out in the open by the front. It was loud enough for me (and others) to hear and I was seated in the far back, and the tone and content made me feel extremely uncomfortable. It created an awkward atmosphere and honestly made me want to leave as soon as possible, and so I did. I understand that internal discussions happen, but this really should have

★★★★★ 5.0 Denise P Clement · Feb 2026

This location people are so friendly it’s like they are actually happy to see you come through the drive thru!!! Snow rain doesn’t matter smiles !!!! Aaaand let’s just say the Strawberry Banana Smoothie is delish !!! Thanks McDonald’s employees !!!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Fast food restaurantBreakfast restaurantCoffee shopHamburger restaurantRestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.