Dairy Queen Grill & Chill
Lancaster, NY · Fast food restaurant
- Address
- Dairy Queen Grill & Chill, 6711 Transit Rd, Lancaster, NY 14086
- Phone
- (716) 276-3482
- Website
- www.operationbrainfreeze.com/?y_source=1_ODk5NTQ0My03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
- Status
- Open · Closes 12 AM
Dairy Queen Grill & Chill is a restaurant located in Lancaster, NY. It is one of 53 restaurants listed in Lancaster. Its 3.9-star rating is slightly below the Lancaster city average of 4.3 stars. There are 10 photos associated with this location.
About Dairy Queen Grill & Chill
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Hours
| Friday | 10 AM– |
Customer Reviews
I like to give places a fair shot, but this location was disappointing. My simple order was wrong on my first visit. I went back the next day on a slow night hoping it was just a one-off, but another simple order was incorrect again. I only got what I ordered after asking for it to be fixed. Not sure if this comes down to attention to detail or lack of care, but this location can do better.
The past two times I’ve come here ive gotten blizzards. One red velvet that had 4 small pieces of cake pieces and most recently I ordered a snow drift blizzard and somehow got a choco brownie extreme blizzard. Not sure how that happened especially since I mobile ordered. Place wasn’t crowd either so I’m not sure what the issue was but the consistently wrong orders is making me want to stop going.
I’m not sure what this thick liquid is on my toast, butter? It’s drowned in it and it almost looks like honey or something. The chicken had a hair on it. I’ve been to this location a few times and I’m always disappointed because the food feels like it’s prepared without care and the restaurant itself is always kind of gross and unclean. This time I couldn’t finish the meal it was just too gross. I don’t think I’ll give this place another chance again. I have been going to DQ my whole life and I can easily say this is the worst location I’ve ever been to and the grossest! If you read the other reviews you can see this is a trend. My experience with other restaurants like this is that they wont actually take this feedback to heart and do anything about it so this place is probably a
They are smiling and polite. Quick to fill our orders and present them upside down. We were just shocked to see how tiny and expensive our mini orders were. They also failed to inform us that their blizzards were only 85 cents if we would have ordered the small ones instead! We even tipped them and we paid $13 dollars total for two mini blizzards in cups the size of two bathroom mouthwash cups!! Shame.
Blizzard was good as usual Reese’s peanut butter cup with chocolate ice cream and an Oreo blizzard Small cone as an appetizer lol
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.