Chili's Grill & Bar

Food was delicious! Chicken bacon ranch nachos. I forgot what the salad was called but is was good. The dressing is very delicious. And Reese pie! Jordan is a great server! Great personality, friendly and attentive! Thanks Jordan. We don’t live in the area but glad we stopped by. 😊

Subject: Urgent Concern Regarding Recent Order Experience at Windsor Location Dear Rick, I hope this message finds you well. I’m reaching out to share a deeply disappointing experience I had with a recent order from your Windsor, CT location. I placed an order this evening for my children and myself, and while the pickup process was smooth, the situation quickly changed once I got home and opened our meals. Unfortunately, the entire order was incorrect. Most concerning was that two of the items included bacon—something I have never eaten in my life due to religious reasons. I make it a point to never order bacon, and I was shocked to find it in my food. In addition, I ordered shrimp pasta, but instead received plain pasta with dry chicken and no sauce. The entire order was not only wrong b

OUTSTANDING SERVICE! This visit was one of the best service experiences I had… firstly, our waitress, Diana was friendly, helpful, and extremely knowledgeable about the menu. She also made sure our glasses were never empty. In addition to that, we had 3 other people stop by randomly throughout our visit (I’m assuming managers) to make sure everything was great and ask if they could get us anything. Chips and salsa are free for rewards members with every visit and the triple dipper is their best seller for a reason! Food came out quick, was delicious, and good quality. We will be back!

An excellent experience and true example of customer care. Iam a big fan of Chilli's and have tried them in different cities. Stumbled upon one in Connecticut and placed my 3 for Me deal with a burger. The Nachos were fresh and the burger was amazing as usual but the fries were off. The manager not only replaced the fries but the meal was on the house. Hats off to the manager and will be going again soon.

Came in for my step dad’s birthday and our waiter Jordan was so amazing! He was perfectly attentive and funny. I was only halfway through my watermelon lemonade and he already had another one being brought. Him and his coworkers came from across the restaurant singing and clapping. 10/10 would come again!!