Whataburger

Just went through drive thru to pick up some food after our almost 3 hour road trip. Got home with the burgers and it was not even cooked completely. Still red in the middle! Highly disappointing. Decided not to even bother going back for a refund because by the time we drive all the way back there for that...it will cost more in gas. Definitely will not ever be back.

Food was delicious. Service and atmosphere...young girls goofing off more than working. Long line of customers. Had to wait for food, was told we had to wait for pie, so we declined, had to wait at least 5 minutes for food anyways. If all the workers were working, probably would not have been the long line......

My family stopped off to get food after a vacation and it took way too long. Food wasn’t even made correctly and they were out of small patties, onion rings, sweet tea, and probably more. They told me that they were giving me fries instead of the onion rings I had ordered which I said is fine as I wanted to leave. But to no surprise, the employees kept walking past me like I didn’t exist. It took 15 minutes or more for them to notice me and get me the fries they told me they would give me. To top it off the place was filthy and undermanned.

This has to be an anomaly. We stopped on way back from a trip. Whataburger is usually hands down quality for a burger stop. Yesterday they had a super messy dining area, out of small patties for a kids meal. No onion rings available even after my son ordered. They offered him fries instead after and then forgot all about him. Meanwhile the drive thru and order counter became swamped with people. No apology was offered and staff seemed not to be concerned. Just feedback and coaching opportunity here. I’ve worked in food. I get it but this was just super awful and seemed abnormal to us.

These are really good burgers. The drive-thru was a little slow, and the atmosphere was as good as it gets in the inside of my car, but the meal was the right stuff at the right time. You can't go wrong with Whataburger!