Taco Bell

Not sure what I expected, but it wasn’t this. I asked for my luxe box to have beef instead of chicken for the street chalupas and was told no they couldn’t do it. Then they said they could actually do it but when I opened my box they had steak instead of beef. Both of my hard shell tacos were completely shattered which is interesting because this came served in a hard box that was protecting them? They also didn’t offer/ask if we wanted sauces. Avoid this place if you don’t want to waste your money.

Took 56 minutes to get out food in drive thru one night and since then there is always a 20min wait. After waiting that long nothing was made correctly, my cantina quesdilla was missing multiple things cheese and sauce. My husband's was missing sour cream. As we waited at the window the cashier wanted to claim we had no mobile order for us then she finds our receipt. We over hear her say that she gave our order to the car in front of us. Never

By far the worst experience I’ve ever had at a fast food restaurant. I used the drive through, I ordered a chicken quesadilla with my meal. I got home, it wasn’t in the bag. No biggie, I turned around and went back. A 15 minute round trip. I show up, I go INSIDE. I see an uncooked chicken quesadilla on the counter and say to myself “that’s it”. I politely tell the lady, “I’m missing my children quesadilla, can I please get one”. She proceeds to say yes, as she turned around and asked the gentleman in the back for a chicken quesadilla. He swiftly says “I wondered who that was for”, and proceeded to take the one off the counter. PUT IT INTO THE PRESS. AND GAVE IT TO ME IN A BAG and said “we’re really sorry about that”. I’m at a loss…for words.

$17 for two chicken quesadillas and a small soda! Drivethru...And this is what it looked like! They were folded into a box that would not stay closed and then I was told they didnt have any bags to put the food in. The hot sauce was loose, the napkins were non-existant. Where do I put this in my car so it wont pop open and make a huge mess? The Mexican restaurant across the street is cheaper, better quality and more food!

If tonight had been my first experience here I would have given them 3 stars due to the lengthy time it took for the drive through line to move, it seemed like one order was holding up the whole line. However, I almost always have a great experience here and the staff are always very friendly even though you sometimes have a to wait a while to be acknowledged. My order has always been correct and the food is exactly what I'm looking for when ordering Taco Bell.