Starbucks Coffee Company

I just went to this Starbucks recently for the first time, and the barista was very friendly and had great customer service She made my specialty drink as I ordered and it was really good. Plus, it didn't take that long, and the area of the store was clean and well lighted.

It’s a few days before Christmas but this Starbucks didn’t seem to be that busy. We got 2 drinks. I waited a bit and started getting concerned when 3 people that ordered behind me got their drinks and mine wasn’t even started yet. When my wife went up to ask what the deal was, the order taker began copping a complete attitude with her. She didn’t acknowledge my wife for 20-30 seconds. The order taker’s first words were “you ordering”? It went downhill from there. It was the craziest thing I have ever seen. She was rude, disrespectful and deserves to be fired. We talked to the Target management but who knows what good that did. The lady making the drinks did her best to defuse the situation and did get our drinks once she saw wombat was happening. I would give them a -10 if it was an optio

They were very very kind so I feel bad leaving this review but the one female employee opened a bottle of half and half with her teeth in front of me. Genuinely couldn’t believe they would not only do it, but do it in front of a line of customers. Again though, they were so very kind.

Usually I can't say anything bad about Starbucks but it took 20 minutes to get a drink. I understand waiting to place my order, I understand the person might be new so the line will move a little slower but when people who came after me with two and three people plus food get their orders before me, I'm not a happy customer. Orders did be filled first for customers who place their orders first. The exception is having to wait for a fresh pot of coffee to brew or specially complicated drinks but I ordered a latte 😕

Honestly if I could have given zero I would have. First off when I walked in I didn’t get a correct greeting or one at all. I was rushed to put my order in . My caramel frappe was made soo wrong it was tasteless. Literally only milk. No caramel drizzle at all and I asked for extra drizzle. I didn’t want to seem difficult so I just took it but never again . Nobody asked you to work here it was literally a mess. A waste of money . Super inconvenient and uncomfortable. I also didn’t receive a receipt. She kept giving me wrong change it literally was a nightmare.