Starbucks Coffee Company

I've been stopping by most days on my way to work since getting a new job and this is the easiest Starbucks on my commute. No complaints! 🩷☕

Went in to grab a drink because the drive thru line was out to the road. Short line inside so I ordered my drink and moved to the end of the counter. 12 minutes later after seeing everyone waiting for drinks when I got there leave with their order I asked the barista if my order was coming up soon. He scrolled and scrolled on the iPad but told me he did. It have the sticker yet. I spoke to a manager about a refund because it was taking so long and her response was they should have told me there was a 20 MINUTE WAIT for orders. Of course, they did not. Order got refunded but not the tip they preemptively took for the drink I never received. 10/10 would not recommend. Go elsewhere.

there’s a couple great baristas here, Hanna, Gracie, and Amanda. Kind and friendly no matter the time of day or how crazy busy it is. But the manager has an attitude and doesn’t know how to treat customers very well. She plays around and acts afool, then I watched her get onto an employee for laughing with the other barista. Some of the baristas are great every time I’m in, but there’s a few that just have an attitude no matter what. Drinks are sometimes right and sometimes not. It seems to be based off who is making them. Certain baristas repeatedly get it wrong

Flavor was spot on, and the drive-through worker was very polite. I got the cold brew with the sugar-free vanilla syrup. It was prepared just the way I like it. Drive-through was quick. Definitely will visit again.

I stopped in to get a quick drink, and it turned into a 25+ minute complete waste of time. First, they held up all inside drink orders for 5 minutes working with a woman who could not figure out how to use the app. Then they were the slowest group of workers I have ever seen in my life. This just reinforces my recent observations that Starbucks is no longer about quick efficient friendly service. The wait internally just kept growing as the serving crew stood around doing nothing to speed service.