Starbucks Coffee Company

Went out to get some Starbucks drinks with a friend. The red haired young lady with long nails took my order. I ordered a mocha Frappuccino and tried to order a matcha latte to which I was told “no the machines off” when I told my friend she then mobile ordered a frap and guess what. The machines magically on and they’re able to do it. The og drink I got was a mocha late since that’s all she could apparently make and it tasted horrendous.

This place isn't reliably open. Despite their hours being listed 6am to 8pm I've historically considered them to close at 7pm, because you have a better chance of winning the lottery than you do being served after 7pm. However, you can't even depend on their undependability. Today they shut down the mobile ordering while I was in the middle of placing an order at 6:20pm! When I got to the location there was nobody behind the counter, and a hand written sign that said "we'll be back shortly" was left on the counter. Well, nearly 40 minutes later nobody had returned, so I left. The next nearest Starbucks is 45 minutes away, and you're honestly better off just making the trip there instead if trying to stop in here.

Incredibly rude service. The red-haired girl, Jayde, was snappy and dismissive when I asked for recommendations, basically telling me to kick rocks. Then, when I got my latte, there was no flavor; it was just made completely wrong. This has happened frequently with this employee. I’ve started to go to Dunkin instead.

It's located in the grocery store. Sure there are areas to sit. However, with everything on the go and it being Starbucks; there's no reason to sit here honestly. Now maybe people do, but they don't offer lunch and meals (that's just not what they do). Overall 4 Stars: Chains typically are not set apart from each others or themselves. They are familiar on purpose. Marketed and branded as such.

Despite being the only one in line and seven employees milling around the front counter, it took five minutes just for them to take my order. I had to politely smile at multiple employees while I waited, two of which weren’t doing anything. I understand that there are usually an influx of mobile orders which take precedent, but there were employees available to take my order but just… didn’t. My drink was made correctly and the employee who finally took my order was friendly, it was just an odd start.