Sonic Drive-In

Service is terrible! every time we go, our order is never right and they get an attitude if you say anything. Tonight my burger had cheese burnt soo bad I questioned if it was even cheese, I didn’t know they even had the option to burn cheese and the cherry limeade was awful tasted like carbonated water-> needless to say we won’t be going back

Have never left a 1 star or any bad reviews, but this location deserves one. Received only a fork and no napkins. Order was thrown at me. Went back inside to ask for a spoon and they rudely told me that they are out. Also, reese's wasn't mixed and my cup was a quarter empty. Never going to a Sonic again. Dairy Queen is king.

So I use the mobile app to order ahead and purchased two sonic double cheeseburgers and they were not supposed to come with onion. However when I got them home, they were loaded with onion. So much that when I open the wrapper I was overwhelmed by the smell of onion. So I hopped on their website and it gave me the option to contact them via text. The wait to speak to someone on text was over 25 minutes. So I let it run in the background and finally my turn came and they began to communicate with me via a 1-877 toll-free text number. they asked me to include pictures, they asked me to give my information, and other stuff and I finally fell asleep in the recliner if the responses were slow. The next day I received a phone call from the manager Kayla. Completely unexpected and surprised me.

Put in an app order to pickup, it took them 15 minutes to bring the food out, the person who brought it to the vehicle almost seemed scared for some reason which was super weird, and then when we looked in the bag none of the sauces or condiments that were ordered were in the bag. There was small hole poked in one of the cups so that we didn’t notice it leaking and by the time we did it was because the cup exploded from the small hole finally. Service at the window when asked for the condiments was extremely rude and curt. I would not recommend this sonic if you like to be treated like a person.

The girl that brought out my food was extremely rude. I did and said nothing disrespectful to her, but she decided it was a good idea to tell me I looked like the “guy from ratatouille because of my nose shape”. Some people need to learn how to keep their thoughts to themselves because that was an extremely disrespectful comment to make. No one should ever have to have their appearances pointed out by a stranger unprovoked.