Romeo's Pizza

I have been buying pizzas from here for years. I play pool multiple days a week at bankshot. The vast majority of the time it's a decent deal and good food. Lately.. since earlier this year.. no matter what is ordered via app is incorrect. Let me ask, does this look like a 614 pie? I asked the staff and they swear it is. I Like their pizza overall when it's made correctly. App orders should not change the pre made pizza.

The last two times we ordered here the pizza has been quite burned. Not sure if it’s just this location as never had a burned pie from the Grandview location. I’m sure if I called they would make me a new one, but we got it for pickup and don’t feel like waiting 15 minutes and driving 20 minutes roundtrip. Just feel like it’s pretty easy to do a spot check of the pizza before it goes out to prevent this.

Haven't been in a long time. Ordered today. New ordering app was a mess. 1 hour wait time for pickup. No one at counter at arrival. Had to ask someone to check to see if my pizza was ready. Given a box with the correct order information. Got home and it was the wrong pizza in the box.

Nobody ever answers the phone, so I went in to order, and I heard on employee say, " Don't answer the phone". Next visit, I walk in and nobody asks how they can help. Just stare at you. Makes you feel weird. Seems to be no supervision amongst these kids. The only ones that seem to be helpful are the girls there, if you're luck enough to want pizza that night. Thinking about going to Papa John's next time.

I used to love this location a lot because they made the cheese maniac calzones better than any of the other locations in my area. Unfortunately, my last two orders were not made properly. I ordered extra cheese, (3X extra fresh mozzarella, 3 times extra shredded cheddar cheese, and extra Romano). The last time I was here besides today, my order was not made properly because I didn’t get any extra cheese at all. I just figured maybe someone new made it and hopefully it was just a one time mess up. Today I decided to give it a second chance & ordered the same thing as before. Once again, I paid for a lot of extra cheese and didn’t get it. In the past when it was made properly, many times the cheese is coming out of the calzone as it is supposed to with extra cheese, but these last two order