7 Brew Coffee

Friendly staff! Great drinks offering every customization option. Nice location, convenient, off the highway. Open after 16 inches of snow, Starbucks wasn’t.

I’ve had more incorrect drinks made here than they’ve been right. Today I finally spoke up and asked them to remake my drink because I knew instantly that it wasn’t made right because of how light it was. I ordered my drink with an extra shot and oat milk. Instead of remaking it they just gave me a shot in a separate cup. This drink was clearly make with half and half. The person who I spoke to was clearly not happy when I asked for it to be remade. Baristas need to be mindful when making drinks especially if there’s an alternative milk because of allergies and also, not everyone wants to drink half and half.

My wife and I stopped here after grocery shopping and I’m glad we did. The line was backed up very far but it only took like five minutes to wait, order, and get our coffee. They have gone to the Chick-fil-A school of drive-thru organization and 7 Brew has nailed it. My wife and I both got the Blondie, which is vanilla and caramel, with an extra shot and made with oat milk. I got the iced and my wife got it frozen. It’s DELICIOUS! Lots of caramel and vanilla flavor but still has that good coffee flavor as well. Absolutely awesome. The staff was super friendly as well and double checked with us to make sure they knew what we were getting when we pulled up after ordering. Can’t recommend this place enough. We will for sure be back!

Up until this week, the service here had been fantastic. Now they’ve hired a new set of little girls that are more interested in chatting with each other, than assisting with the customers in the line. It’s a little aggravating, and it feels like one of the gals on the line is doing all the work. And because they “share tips”, you can’t just tip the one that’s working. I hope they get it together soon like they once were a couple months ago.

I usually enjoy 7 Brew, but this visit was disappointing. We ordered a Blondie at ¼ sweet, but it tasted like milk with almost no coffee flavor. We went back and asked to switch it to an Americano instead. Unfortunately, they brought us the same drink and simply added more syrup rather than remaking it correctly. The interaction felt rushed, and the staff didn’t really listen to what we were asking for. The overall customer service felt confusing and unorganized, which was disappointing, especially since we brought a family member from out of state to try it for the first time.