Rita's Italian Ice & Frozen Custard

Pigeon Forge, TN · Ice cream shop

Rating
4.7/5
★★★★★ 4.7
Reviews
20
Rank in Pigeon Forge
#12
of 160 restaurants
City Percentile
82%
rating percentile
Address
Rita's Italian Ice & Frozen Custard, 3152 Parkway #1a, Pigeon Forge, TN 37863
Phone
(865) 366-1468
Website
www.ritasice.com/location/ritas-of-pigeon-forge-tn
Status
Closed · Opens 12 PM

Rita's Italian Ice & Frozen Custard is a restaurant located in Pigeon Forge, TN. It is one of 160 restaurants listed in Pigeon Forge. Its 4.7-star rating is above the Pigeon Forge city average of 4.1 stars. It ranks #12 of 160 restaurants in Pigeon Forge. There are 10 photos associated with this location.

About Rita's Italian Ice & Frozen Custard

Visit Rita's Italian Ice & Frozen Custard in Pigeon Forge for a refreshing experience. As part of Rita's Franchising Company, we offer freshly made Italian Ice with real fruit flavors and creamy Frozen Custard. Enjoy our signature Layered Gelati, a... More

Hours

Saturday12 PM–11 PM
Sunday12 PM–10 PM
Monday12 PM–10 PM
Tuesday12 PM–10 PM
Wednesday12 PM–10 PM
Thursday12 PM–10 PM
Friday12 PM–11 PM

Customer Reviews

★☆☆☆☆ 1.0 Ryan Reitz · Jan 2026

Went here bc of the extremely high reviews, chose the Reeses Peanut Butter mudslide concrete, it was topped off with a lot of hot fudge, not mixed in. Looked nothing like the picture and was a rush to get the hot fudge stirred in, to keep the ice cream from melting. So probably stick with the gelato or Italian ice.

★★★★☆ 4.0 Jeramie OK · Jun 2025

Good option for a sweet treat but plan on taking it to go. We came in as a party of 9 looking for something sweet. The ice was our favorite, especially the mango and lemon. Prices were good, staff was helpful and accommodating. The only downside is the size of the lobby. It was raining so we had to eat in the car. Two small tables restrict party size. Overall, good chain and we enjoyed the break during vacation!

★★★★★ 5.0 Cnichole · Oct 2025

We come here every trip which is several times a year! We came twice this past weekend. Madi was so nice to our daughter each time and provided great customer service. We enjoyed it so much!! Currently craving a cotton candy Gelati but it’s 3.5 hours away 🤣

★★★★★ 5.0 Joshua Spurgeon · May 2024

One of my favorite frozen desserts! Great staff. Multiple daily flavors to pick from. Can also do flavor combinations, or choose from the seasonal specials. Ice flights are also a great option to pick 4 flavors. The ice flavors are dairy-free. Indoor and outdoor seating.

★★★★☆ 4.0 Adam · Jan 2023

The small inside dining area provides a great experience of up close service with a smile. So many options and flavors to choose from caught me off guard and it took awhile for me to select the perfect combination. I decided to go with the wild black cherry gelati. Reasonably priced with a decent portion and definitely some curb appeal. The custard was rich, creamy, and mixed well with the shaved ice. Well enjoyed!! Plan on spending $10-$15 for 2 people. Mmmmm!

Accessibility & Amenities

✓ Small Business ✓ In Store Pickup ✓ In Store Shopping ✓ Onsite Services ✓ Takeout ✓ Delivery ✓ Dine In ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Assistive Hearing Loop ✓ Coffee ✓ Table Service ✓ Restroom ✓ Casual

Services

Ice cream shopDessert restaurantDessert shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.