Red Lobster

Seafood boil was too salty. Their spicy is actually spicy, but there was way too much pepper. Service was not optimal. Had to flag the server down for everything & we didn’t get waters. When a customer orders soda or cocktails, they should get it in addition to water by default. Their cocktails were solid though. The restaurant could use an interior design renovation.

My tradition I go to Red Lobster and I enjoy sitting there. When my son was in Oahu he took me so I've been coming here for quite some time. But on December 8th, around 1:30 p.m. Mary, the waitress was rude. I had to keep telling her I need it extra melted butter, tabasco sauce,spoon for my tea and one pack of sugar Mary said we don't have sugar substitute sugar, few more napkins by the time I was waiting my potato got cold. This is the first time I was so disappointed. But you need to tell Mary to make sure she brings everything to the table at one time. I've been going 18 years. Always in the afternoon. There was about 6 people there. It's about 18 miles from my home. Love the ride. See you next year for sure God Willing. And in between. Vasquez

We ordered carryout from Red Lobster Waikiki since it was conveniently located around the corner from our hotel, Prince Waikiki, and it ended up being a great choice. We ordered two Cajun Chicken Linguine Alfredo to share between three people and were surprised by how generous the portions were. Honestly, one entrée probably could have fed the three of us. The food itself was delicious and better than expected. It had been a long time since I had eaten at Red Lobster, but the quality and flavor were excellent. The team was also navigating a staffing shortage the evening we ordered. There was a sign posted asking guests for patience, which we completely understood. Our order took about ten minutes longer than the quoted pickup time, which honestly felt impressive given the circumstances.

I am HIGHLY disappointed with the lack of fair and impartial customer service I received today. 1. The server completely neglected to give us the kids meal we ordered; and never even returned to give us an update. My child did not get a chance to eat. SMFH 2. The server completed neglected to give or offer any refills, remove used dishes from the table, and periodically check on us to see if we needed anything. 3. Initially they brought us 2 of the same meals which we only placed an order for one and was looking at me like I was crazy.. 4. When the server FINALLY came to the table, at the end, I politely asked for a bag to take my extra biscuits to go. She NEVER returned to bring that bag, although she acknowledged my request. Mind you, I waited at least 5 minutes before I personally got u

A first for me eating at what I’m told is an ‘American institution’ family seafood restaurant. Large portions compared to what we’re used to in NZ meant my wife and I shared, or we’d be flying home as cargo 😉 Tyler our server was really helpful in explaining the menu and portion sizes not to mention some great local knowledge.