Queens Public Library at Howard Beach

So today: Saturday May 17th I took my two under two toddlers for toddler time at this library. It was our third visit to toddler time. The two previous times we visited, Miss Sophia conducted the toddler time. However, for some reason, another person conducted the toddler time. I do not know her name, but I am sure this library has a record of who did the toddler time today at 11:00 am. In my opinion, she was not meant to do this job. I reached there around 10:50 am. This is because Miss Sophia recommended getting there earlier because the class fulls up fast. So I sat and engaged my toddlers until around 11:45 am when we heard it is time to pack up in 5 minutes. All this time, no engaging happened. Not a song, not a rhyme for all the kids to do together. Suddenly, the "teacher" was doing

I only came here to study and I had an absolutely great first experience. Staff was friendly and environment was quiet enough. Can always appreciate a good library.

Horrible staff! Rude, unhelpful not one ounce of customer service. Do yourself a favor and go to a different one.

I enjoy all of the arts and crafts activities that are offered. Ms Jasmine and Ms Nancy are always going above and beyond to make sure the kids are having a great time. They are very patient and caring. This location is organized and tidy, a renovation would be great!

Love going to this library the staff are welcoming and accommodating to you if you need assistance with anything library related. Mrs Nancy and her fellow colleagues are the best.