Pizza Hut

We were traveling through Macon on our way home from vacation and chose to eat at Pizza Hut as we no longer have this pizza option where we live. When we arrived there was someone parked on the Handicap Ramp. We went inside and asked the manager and another worker if they would help us find the person who is parked in that spot and both of them said we are not sure who it is and walked back to the kitchen. My mom amd I walked around and asked people if they were parked on the wrap and no one responded. As we were unable to locate the vehicle owner we had to leave and find a different place to dine at as my dad is in a wheelchair. VERY POOR CUSTOMER SERVICE!

Not sure if it was the fact that I hadn't had Pizza Hut pizza in a long time, or if it was just a one-off but here was my experience. We ordered in the app for me to pick up on my way through. I requested a thin crust pizza. It was not the same as what I remembered. The pizza slice was floppy, and didnt have the crispness to it like what I remember of Pizza Hut's thin crust. It was also very bland and didny have as much taste as I remember. It did have all of the right components, just the pizza was different. I wish I had taken pictures to show what I mean. I did eat it, and it was just fine, it just wasnt the PH quality I remembered.

Every time I order from the Pizza Hut in Macon I get home to see my wings never actually have sauce on them just on the bowl and when I order a pizza it’s usually not what I ordered. Don’t see the point in wasting money in wings when this is what you get.

Ordered a pizza box for delivery 1 pepperoni lovers light sauce 1 order cheese sticks 1 cinnamon sticks Took 40 minutes to get here which is really no big deal and I feel like it normal time if they are busy. Guys drops off the pizza. I go inside start checking the food. There is no sauce for the cheese sticks. I call and ask them if anyone is coming back out again tonight if someone can drop off the sauce (it about 10 minutes before they close) after I get the lady to understand what I’m trying to tell her she says someone wills drop it off when they close. Fine So I decide to eat pizza while I wait. Well my light sauce pizza is basically just a pizza with no sauce around the outter part and all the sauce globes in inedible parts in the middle. Oh and a hint of cinnamon taste too. Gross.

Food is really great fresh! Service was great! Barbie seemed to be the only waitress but she did great keeping up with everyone. We usually get take out and didn't realize how much of a difference it would make to eat it in store. Really enjoyed the cheesy bacon sticks appetizer. My son really wanted Pizza Hut for his birthday and he was not disappointed.