Panda Express

Overall they are well stocked and rarely have to wait for our selections. Food is usually hot and tasty. Portions are generous. (For the past couple of visits, the fried rice grains have been hard, though). Staff are welcoming and friendly (Jaxtin was awesome on our visit!).

My big complaint is that I ordered the new buldak chicken and I found online that I was supposed to get a sauce packet with it. I also asked for the eggplant and tofu with only eggplant because the panda express in town does that and they said they don’t. Not great service. I would suggest going to the panda in town rather than this location!

The staff’s service was exceptional. Everyone was so friendly and efficient. While I was dining in I witnessed a diner who was being extremely rude and unreasonable. She wanted a small portion of stir fry broccoli without the other vegetables. The staff was accommodating and had the cook make it for her right away. She took a few bites and complained that it was too hard. The staff immediately notified the cook and he was going to cook it more for her. Within a minute, she started raising her voice, complaining that it was taking too long and she wanted her money back. Every staff that dealt with her was so nice- honestly, they had every right to tell her to get lost. It was frustrating to watch what they had to put up with, but they did it gracefully. I hope they see this and know they ar

I enjoy visiting Panda express and was in the mood for a big meal after a busy morning, but I have to be honest with this review: the food during my visit was very disappointing. I ordered the Plate meal which comes with 1 side - I chose the chow mein, and 2 entrees - I chose orange chicken and a honey chicken dish (I can't remember the exact name). All of the food that I had really lacked flavour and was very bland, which was not what I was expecting. Perhaps the food had been sitting out for some time but the sauce over the chicken dishes just had no flavour at all, not even the honey chicken which I would have thought would have some sweet flavour. Same for the chow mein, it needed more soy sauce or something to give it some flavour. To give credit where it is due, the staff were very f

Panda Express as a chain of restaurants does not disappoint. The food is good with a variety of selections. This Panda Express in Hawaii Kai is always crowded. The staff is welcoming and helpful (also quick to move people along). The restaurant is an open layout with high tables to eat. It is designed for the quick eat.