Ono Hawaiian BBQ

I stopped here to pick up lunch since I wanted something different and was in the plaza this place is at. I never been here but I did look at their menu before on their website and Yelp. Finding parking where this place is at is simple because it's in a big plaza with many parking spots. When I walked in, I saw that they allow people to dine inside and has a fountain machine where you'll fill up your own drink. I looked at their menu and went with #42 which was the beef/chicken combo. Keep in mind that the entrée does not come with a drink included. My food took about 5-10 minutes to come out and I went to eat it at my house. When I open the box, the food look alright to me. They don't give a lot of rice but you get a decent amount of chicken and beef. I had 1 piece of broccoli, there were

Shout out to Nancy! Always a pleasure seeing her because of her phenomenal customer service. She’s always smiling and so helpful. Thank you, Nancy! Kudos to you!

Stopped by on a Sunday afternoon to pick up an online order. There were 2 cashiers and 2 cooks helping everyone out and About 10 customers in the building. When I showed up I went to the pick up counter and the cashier got loud saying that wasn’t the line. Once I stated I was picking up she ignored me and brought me my food a few minutes after. No big deal I don’t mind maybe she was having a bad day. I has a short rib combo the rice and the macaroni salad were decent at best. The short ribs were RAW, The browning is the marinade. I understand being short staffed and don’t mind the texture waiting a little longer but raw food is a no for me.

Great customer service from cashier Nancy. I wish I could be treated the same way at other spots.

Excellent customer service, clean dining area,food is fire, Definitely I'll be back!!!