McDonald's
Matteson, IL · Fast food restaurant
- Address
- McDonald's, 4010 211th St, Matteson, IL 60443
- Phone
- (708) 481-1530
- Website
- www.mcdonalds.com/us/en-us/location/IL/MATTESON/4010-W-211TH-ST/1152.html?cid=RF:YXT:GMB::Clicks
- Status
- Closed · Opens 5:30 AM
McDonald's is a restaurant located in Matteson, IL. It is one of 35 restaurants listed in Matteson. Its 3.5-star rating is slightly below the Matteson city average of 3.8 stars. It ranks #12 of 35 restaurants in Matteson. There are 10 photos associated with this location.
About McDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More
Hours
| Saturday | 5 AM–11 PM |
| Sunday | 5 AM–11 PM |
| Monday | 5 AM–11 PM |
| Tuesday | 5 AM–11 PM |
| Wednesday | 5 AM–11 PM |
| Thursday | 5 AM–11 PM |
| Friday | 5 AM–11 PM |
Customer Reviews
There is a New McCrispy Gold edition I have been addicted to the sandwich. I have had this sandwich like literally everyday but the past 2 days this location can not get it right. Pictured below is the same sandwich different days and neither of them is made right or fresh. It comes with pickle bacon 🥓 and gold sauce. So today I go get the sandwich again and once again they made it wrong. So I called and told them I did not order a spicy sandwich the manager proceeded to argue with me and said well we made your sandwich right. That they do not have any chicken sandwiches that are spicy when clearly they offer a spicy sandwich on the menu. Then she argues with me that the sandwich is not really spicy they just put a hot sauce on it. Everything about the conversation made me extremely upset.
People can’t read an order and serve what you ordered. Also ordered ahead on the app and still waited 10+ minutes for 4 items. Won’t be back here. The guy also had an attitude when he brought out the food. I understand working in the food industry sucks, but if you hate your job that much then just quit honestly.
On March 4 at around 10:40 PM, I experienced extremely unprofessional behavior from a manager named ELO at your establishment. ELO exhibited a disrespectful and condescending attitude, making inappropriate remarks about my mental health, financial situation, and race. These comments were unacceptable and deeply offensive, particularly coming from someone in a managerial position in the service industry. Additionally, I waited approximately 15 minutes for my order, which turned out to be incorrect. I only noticed the mistake halfway home and had to drive back to have it corrected, only to receive food that was cold. Despite this inconvenience, the staff offered no apology or compensation, such as a replacement or complimentary item, and continued to use derogatory language. This experience
It's hard to get good help in the fast food industry sometimes. I took my daughter and her friend to this location today around 1:45 p.m. I pulled up to the outer drive thru kiosk. I waited and waited for someone to take our order. 2 cars at the other kiosk had their orders taken while we waited. Finally a young woman asked "What was your order...a Coke?" I told her that no one had taken my order yet. She then asked again, with a negative attitude "What was your order?" I told her again that my order had not been taken yet. She replied "I'm asking you for your order." I told her that she needs better training and then I left. She should have simply asked me " May I take your order?" Or even "What is your order?" instead of "What was your order?"
This was on my nieces fries… I’m glad she was able to feel it when chewing. She is 8 years old and this is not ok!!! Why was this even in our food? What kind of pill is this? Do not go to this place.
Accessibility & Amenities
Services
Top Restaurants in Matteson
| Name | Rating | Reviews |
|---|---|---|
| La Bre Kafe | ★★★★★ 4.8 | 20 reviews |
| Wing Snob | ★★★★★ 4.5 | 20 reviews |
| Pepe's Mexican Restaurants - Matteson | ★★★★☆ 4.2 | 20 reviews |
| Bonny's Bistro | ★★★★☆ 4.2 | 20 reviews |
| Olive Garden Italian Restaurant | ★★★★☆ 4.1 | 20 reviews |
| Red Star Kitchen + Bar | ★★★★☆ 4.0 | 20 reviews |
| Giordano's | ★★★★☆ 4.0 | 20 reviews |
| Panera Bread | ★★★★☆ 4.0 | 20 reviews |
| Five Guys | ★★★★☆ 4.0 | 20 reviews |
| Red Snapper Matteson | ★★★★☆ 3.8 | 20 reviews |
This listing is informational. Contact the business directly to verify credentials, services, and availability.