Jimmy John's

Mayfield Heights, OH · Sandwich shop

Rating
3.6/5
★★★★☆ 3.6
Reviews
20
Rank in Mayfield Heights
#23
of 50 restaurants
City Percentile
31%
rating percentile

Jimmy John's is a restaurant located in Mayfield Heights, OH. It is one of 50 restaurants listed in Mayfield Heights. Its 3.6-star rating is slightly below the Mayfield Heights city average of 4.0 stars. There are 10 photos associated with this location.

About Jimmy John's

Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up.

Hours

Saturday10 AM–9 PM
Sunday10 AM–9 PM
Monday10 AM–9 PM
Tuesday10 AM–9 PM
Wednesday10 AM–9 PM
Thursday10 AM–9 PM
Friday10 AM–9 PM

Customer Reviews

★☆☆☆☆ 1.0 Kenneth Serrant · Aug 2025

I ordered 5 slim number 3 which is plain tuna sandwiches. I was insulted at the amount placed in each sandwich. It seems like the ran out of tuna and decided to stretch it rather than cancel the order. This is truly unacceptable for the amount of money that I paid

★☆☆☆☆ 1.0 Jenna Berger · Jul 2025

Ordered online the toasted chicken bacon ranch. Got home with my sandwich not toasted, chicken was ice cold, bacon barely cooked and no ranch. Absolutely foul. Don’t offer toasted sandwiches if you can’t deliver!

★☆☆☆☆ 1.0 Kenya Williams · May 2022

Manager Scott is very rude! Clearly messed up my sandwich and his response was “you clearly see its only 2 workers so”. Just because you are short staffed doesnt give you an excuse to be RUDE!! No customer service skills or reading skills for that matter.

★☆☆☆☆ 1.0 Patrick Fleming II · Apr 2018

I called and was told quote we don't deliver that far we only deliver to Golden Gate Plaza. So I got in my car and drove down there and everybody that was there had their hats on Sideways and no I don't care what your boxers look like. I ordered a beach club and was told we have no tomato No guacamole and literally a sliver of onions left you still want the sandwich I wouldn't want that what I was told. He pulled out the little pouch of guacamole that was partially frozen and said no we don't have any guacamole and I said no it's okay by the time I get home it will be on thawed. He proceeded to make my sandwich it was only 9:30 they close at 10 very disappointed. You can obviously see in the photos they intended on closing at 9 as the entire store was broken down already also in the pictur

★★★★★ 5.0 Malissa Mwakijolo · Jul 2025

I tried This Jimmy Johns for the first time, because an acquaintance suggested it. Oh my goodness was it delicious. It was made perfectly and very fulfilling. They didn’t skimp on the meat and the price was perfect!! I’m so happy that I can write such a stellar review for a fast food restaurant now a days. Awesome Job Jimmy John’s Team👍👍👍..

Accessibility & Amenities

✓ No Contact Delivery ✓ Delivery ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Healthy Options ✓ Quick Bite ✓ Vegetarian Options ✓ Catering

Services

Sandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.