Jersey Mike's Subs

I was very happy when they opened because I love their subs and the fresh meats. On the first day, the service was good—a white gentleman helped me and he seemed to know exactly what he was doing. However, after that, I went back 3 or 4 times and my order was incorrect each time. I also had to wait a long time, and I noticed employees opening the subs after they were made and wrapped because they seemed confused and unsure of what they were doing. They definitely need more training.

5 stars! I like the chain, and this store is the best I've been in yet! Everything was very clean, and though the space is smaller than some stores, my friend and I ate there and were comfortable the whole time. Staff members were friendly, considerate, and very helpful! The manager, Buddy, was a delight! So professional and charismatic, with kind eyes and a friendly smile! He was generous enough to come to our table to ask about our experience, and he answered all of my friend's questions. Our food came out in a timely manner and was perfectly prepared--even though we asked for special modifications for two hot subs! My friend and I agree -- we'll never go to Subway again! Looking forward to our next trip to Jersey Mike's in South Boston, VA! 😀

Every bite was bursting with flavor, and the service made the experience even better. Highly recommend if you want a delicious meal or maybe, Hands down one of the best meals I've had in a while—fresh, tasty, and made with care. Can't wait to come back! the subs are amazing!!

I used the mobile app hoping it would be faster than going in. My order was 30 mins late getting made got home and it was a completely wrong order. They need to pay attention. From now on we will drive to Roxboro NC because our order is always correct. People spend a lot of money and expect a decent dinner.

Was there on a Sunday, ordered online with a pick up time of 11:26. Got there at 11:30, gave name to person at register... "it's not ready.". No verification of our order. 15min later, still not ready. 15mins later, still not ready, then asked what was going on. "We're busy" with still no one verifying the order. Meanwhile the line cycled twice and multiple people got their online orders. Obviously our order was misplaced and a simple courteous "let me look into it" would have cleared it up, but instead we met with eye rolls, disrespect and attitude like we were the problem. The hot subs were ice cold and obviously had been laying around. Had an awesome experience opening night and subs were amazing. This experience makes me not want to return.