Dunkin'

I tried to do online pickup order. But for some reason it wasn’t working … drove over, don’t want to get out it was pouring out.. but I did. And only the drive thru was open .. until 12. It was sun… Never experienced this before I wasn’t disappointed at all with the service or food They were very friendly and the sandwiches were delicious as well as the dunkin chocolate caramel iced coffee.. extremely clean as far as I cld see

If you're often in the owings mills to woodlawn area then you know that there's quite a few Dunkin locations to choose from. This is by far my absolute FAVORITE location! I always use my app to order and they never get it wrong. Drinks made exactly to my liking, with love🫶🏾.

Only giving the food aspect 2 stars instead of 1 because my first visit they made my coffee PERFECT. Went back today (the very next day) and it must be a whole different crew from yesterday. Drive thru was backed up out to Lord Baltimore. I went inside to pick up my mobile order and was ignored by a gentleman and 2 other woman, had to literally yell EXCUSE ME to get someone’s attention. Then she proceeds to tell me “you placed a drive thru order” well yeah I figured I’d come in instead of waiting 10 minutes in a drive thru line. She gives me my drink and it was completely wrong. Ordered the Signature Pumpkin Spiced Iced Latte and there’s literally no pumpkin in it. Tasted like vanilla milk. Customer service is awful, the coffee was awful. Do better Dunkin….

I paid for a 2 scoop sundae $6.67 and received a $4.99 single cup. I was told that this was the correct size because I was not charged for the topping and I didn't get whip cream. Yeah, make this make sense. Never again!!!!

A simple chocolate frosted donut cost $1.59 (overpriced). The size of the donut has minimize to what should be called, micro donut. Lcd screen showed, my order was ready, but never worked on my order. I had to ask someone, where is my order? Automation will replace these workers.