Dunkin'

Order ahead service is so slow. They consistently leave order-ahead drinks behind the counter! Guests are standing there waiting forever when drinks are already made, just not put out. Just put them out!

Terrible service. I greeted her, and she looked at me with an attitude instead of responding. We waited forever, and she completely ignored us.

I came in this morning for an iced coffee and had one of the worst customer service experiences I’ve ever had at a Dunkin’. After waiting my turn behind two other customers, I placed my order ($4.15) and handed the cashier a $5 bill, letting her know I had change. Instead of waiting for me to pull it out, she rushed into the register and tried to hand me change. When I reminded her that I had the coins, she snapped back, “but I have a line.” That was completely uncalled for. I waited in that same line like everyone else, and it’s rude and disrespectful to rush a paying customer. To make matters worse, she actually took a dollar out of the tip jar and shoved my change at me with an attitude. This kind of behavior is unacceptable. If this is how staff treat customers, it reflects very poor

Usual Dunkin Donuts menu, good parking and seating. It's close to NewBridge Landing train station. Use the app to order before walking in because service can be slow even if 2 people are ahead of you. They open early and stay open late. Note that there is now a 7-11 across the street.

I came in to purchase Bavarian creme donuts and I was given vanilla creme instead. They looked different and I questioned the staff twice (with Bhavika and another male employee) and I was assured twice that they were what I wanted. Well, they weren’t. These donuts were not for me and I had to go to another Dunkin to get them. Next time, hear the customer out and don’t be dismissive.