Chick-fil-A

Chic Fila Madison use to be so quick. Not anymore. Inside staff seems completely different than it once did. Hardly any workers compared to years past. If you are in a hurry may want to reconsider the drive thru.

I’ve been eating Chick-fil-A for a long time and have always had a good experience. This is the first time I’ve been disappointed. The location I visited was dirty and clearly needs more attention to cleanliness. I hope management addresses this, because it’s not the standard I expect from Chick-fil-A.

This Chik Fil a used to be very efficient and well organized. The last few times we have been there in the drive thru, they have messed up our orders, only half-filled fruit cups, did not put straws in the bag, were much slower than previously, etc. The management is going downhill or they’re not hiring good workers anymore.

Cedric needs to work on a his customer service skills just a little bit more. He wasn’t friendly and he act as if he couldn’t open his mouth. Normally, we’re greeted and told which car to get behind, but today we had to figure it out on our own. So disappointing!

This is absolutely the worst managed & slowest CFA we have ever visited across 7 different states. In addition to the restaurant being dirty, it took almost 30 minutes to receive our food—and all we order was a spicy chicken sandwich and an ice cream cone.