Arby's

I usually love arby's, but this time I don't know what happened Sunday february 15 3pm ordered the French dip and didn't get the dip. My husband ordered food and didn't get any of his. He picked it up through the drive, through and drove home. So didn't know it till he got home. We had a Turkey bacon ranch, and the bread was so hard like it just sat out for 24 hours. It was nasty and the Turkey inside my sandwich was the butt end slice of the Turkey. It was kind of gross. The sandwich wasn't made well like it usually is, it was very sloppy and uncared for and it concerned me of cleansliness because of the carelessness. All the jalapeno poppers were smashed and the coke was flat. I normally wouldn't complain but the odds of all of this in one meal for 1 customer and my husband is not a co

Definitely will never go back to this location. The Hobart location is WAY better. My order took more than 15 minutes. I was asked to pull around the lobby door 5 minutes after I paid for my order. While my food was being brought out to me the employee used the garbage bin to hold the lobby door open, and then set my bag on the concrete. When I asked him if he placed the bag on the floor he’d lied and said he dropped it. I didn’t make it a huge deal after that because I didn’t want to wait another 15 minutes for my food. After giving me the bags I asked if he had my other drink and let him know it was a diet doctor pepper. He brought me my drink and but after her left I realized it was regular Dr. Pepper. When I got home to eat my food, the medium fry cup wasn’t even full. My medium drink

Horrible service... I've had multiple bad visits here in the past and this one was no different. After ordering and paying the proceeded to let me know there's no ice.. made me pull up and when they brought my food out, they let me know that they had no more aju my upcharged French dip meal... also forgot all condiments and the cheese sauce I was charged for. Cold cheese sticks and fries of coarse... no remorse for any of this. My fault for going back I guess. 3 hours before close FYI

I like “classic roast beef with cheese sauce”. This is because I don’t like the onion buns, or the red sauce they put on the beef and cheddar. I order “classic with cheese” all the time, with no problems. But at this store they gave me a beef and cheddar. At the restaurant, several tables were dirty. I thought I would respond to their survey, but Qualtrics did not recognize the store number. So all around, a disappointing experience.

Chicken slider was microwaved for way to long not edible. I didn't receive my au jus with my French dip and the chicken bacon Swiss sandwich we ordered was slopped in honey mustard