A La Mode Café

Price-gouging garbage! After a long day of hiking and exploring the beautiful Harpers Ferry area, I ordered a $9 chocolate shake. I thought it was overpriced but also figured it would be worth it given the line of people. What I got was a cup of thin, tasteless chocolate milk. I can’t decide if it was Ensure or Ovaltine; it couldn’t have been Nestle or Hershey’s because those brands actually have flavor. I don’t mind splurging on quality products every once in a while but this belonged in the trash the moment they handed it to me.

Great experience and excellent ice cream! The dogs loved the pup cups after their swim!

This is a visitor attraction, and it is essential to treat customers with respect. Unfortunately, the service was unacceptable, and the staff were unresponsive. Additionally, the quality did not meet expectations.

Decent Ice Cream yet overly expensive. The worker I encountered was not even remotely friendly, and while I was waiting for my purchase, an employee who had access to this shop, walked in and used profanity loud enough for my 6-year old to hear. So if you want to expose your children to profanity while experiencing a lack of pleasantries from employees, all while being charged $16 for a milkshake and one scoop of ice cream -- by all means, this is your place.

The owner of this shop is really nice. They re-opened the shop for us after the evening was rained out and gave our dog a generously portioned pup cup for free. The pistachio ice cream was tasty. Also, thanks for keeping my lost phone safe and delivering it to me!