Zaxby's Chicken Fingers & Buffalo Wings

Craziness from the drive thru all the way to pulling the food out of bag. Young lady outside at the drive thru taking orders but she can't hear so you have to repeat yourself multiple times. Then it was pointless because it took longer then she couldn't take my cash. Get to the window and they struggle with the drink orders. They stand there arguing about what drinks are missing, meanwhile the tray is leaking which i showed the guy. He rips the drink out and slams it in the trash and demands the young lady to make another drink. Then I'm asked to pull up to wait on the order. After about 8 minutes in the drive thru, the guy came outside to give a curbside order then he came to the car asking me what did I order (I'm like what?) but he came right back out with the food. I get to my destinat

Staff are always friendly in my experience and the seating is often very clean. Food has yet to disappoint me! Their Zalads are so delicious, I can't help but get one almost every time. And I hope the egg rolls are here to stay!

Ordered curb side pick up. Had a lady walk out to my truck 3 times with the wrong order. Said it was going to be ready at 6:05. Checked in at 6:04. Finally had to walk inside at 6:20 to get my food with it just sitting on the counter. Got back to my hotel and my order was wrong. Sorriest place I ever been in my life. I’m from out of town, and I’m here working. I have gave this place several chances.

I ordered 4 Meals: 2 Big Zax Snak, Wings & Things & a Signature Sandwich. After waiting 15mins, we received our food, but we're missing the Signature chicken sandwich & the 4th tender on one of the Big Zax Snax. I went inside to get it & it still hasn't been prepared. They told me it was chaos due to the long drive-thru line with extensive orders, so they couldn't even make the Fries fast enough to keep up with orders coming in. After another 15mins, an employee handed me "my sandwich meal" & I headed home to eat dinner with the family. When I got home, I opened my Sandwich meal to find 3 tenders and fries. I had already waited 30mins, so I decided I was going to makethe trip to fix this problem, too. The new guy working the register actually took my wrong order, opened the box & picked a

I ordered a 20 piece figure meal with Texas toast and French fries. Half of my fingers were undercooked and I got about 14 fingers, one order of Texas toast and the fries were cold by the time I got home, not a very good experience, I have tried to submit a complaint with zaxby's, corporate on several occasions, and they keep Meshing me around with these privacy requests, which amount to nothing.So I have played a ring around the Rosie for about 3 weeks now trying to get this resolved.Horrible , I will not shop here again. Even worse than corporate says a escalation was made to the local manager and then the local manager never gets back to you