Zaxby's Chicken Fingers & Buffalo Wings

I am a fan of Zaxbys, I patronize a location at my house in Bossier City La frequently. I have always had nothing but accolades for that location, so I was glad when I found this one on my travels. Sadly, it was a big dissapointment! Apon entering there was nobody at the counter, we decided to use the restroom. Mu restroom was dirty, as well as the ladies---plus no paper towels in ladies room AND NO WATER!! We went back to counter---and waited--and waited. Finally someone came from the back, and asked if we had been helped. He did offer an apology and took our order. Our meal arrived quickly---and fries were barely warm---slightly above room temperature. Trash cans were very full, and difficult to dispose of our trash. Apon departure, there was trash, cup holders in parking l

We were the only diners there at 5:30. Wondered why. The food was ok. I like the menu options. Came out pretty quickly. Despite the staff having plenty of time. The restaurant was dirty. Tables and seats hadn't been wiped. Some seats were torn. The floor was likely mopped with a dingy mop. You know the scent... Well decorated restaurant, just not well kept.

Zaxby’s was my work home for over 6 years. It’s rare that I eat there because of that. But I was craving it so I decided to try it out. THIS was a total waste of money. $17 for this. Almost $20 for browning lettuce, 4 pieces of tomatoes, a MINI funnel cake, dry looking chicken breast. What happened?!?! This is not the Zaxby’s I remember. Not to mention their menu has decreased tremendously and they took off all the great things! I’m not sure if it’s because this location is in competition with Cane’s but this was a huge disappointment. I could’ve went to a full service restaurant and spent the same amount for a much better experience. At least the peach tea was good. I must’ve left this restaurant brand right on time. 💔😢

Had a taste for zaxby's and stopped at this particular location. To say I am disappointed would be an understatement. The fries we received were old mixed with new and the chicken tenders were well past thier hold time. They were dry and cold. Stop and eat with this chain all the time, never had a bad word to say untill today. And based on the wait, I definitely didn't expect to receive what I got. Still a fan of the chain but this location is not one I'd visit again. The manager did reach out and offer to remake the order; however, we were 30 minutes away from the location by that time.

Made a mobile order. Pulled up to the drive thru and was told that I had to go inside. I hurt my back and have been going to physical therapy for 6 weeks so I did not want to get down anywhere. The workers at this place always have the worst attitudes. Its always so drak inside also.