Zaxby's Chicken Fingers & Buffalo Wings

Horrible customer service. Waited at drive thru-window for 10 mins for food. 3 different employees asked if I was helped. After 10 mins, I was asked to pull up to curb to wait longer on food. Proceeded to wait another 10 mins. During this time, I watched an employee (one who asked if I was helped at window) walk to her car for break. After waiting and seeing my food wasnt going to be delivered too me, I walked inside, and asked for me food. Guess what? It was just sitting on the counter. I asked for a manager and after waiting again, grew impatient, and left. Terrible communication and customer service. Im not a random customer who hasn't worked in the service industry. I have been working in restuarants since I was 16 and have been and am a General Manger for one for the past 10 years. Pr

We went through the drive thru and asked them to scan our $10 off rewards in the app. They scanned it and and said the cost, and we told them that was wrong and it didn't take the $10 off. He charged us anyway, shrugged his shoulders and handed us the food. When we said the price was wrong, he said sorry it probably didn't scan right. We asked if we could redo it and he said it would take too long and, for the third time, slammed the sliding window aggressively in our face. Definitely won't be back.

Amazing service with a smile. Employees arealways polite and wear a smile. The food was fresh and came very quickly. Thank you Zaxby's! You have great management.

It was alright. It’s fast food. Lots of seating inside and out. Drive thru option as well. The grilled chicken was really thick. A heck of a lot better than the main fast food chains. The fries were good and lots of drink options with one of the newer digital soda dispensers.

Really starting to go downhill!! Tea taste like they need to clean the urn. There was a hair in my tea. Bread was pitch black. Chicken strips as thin as paper. What is happening to this place? 😭