Wendy's

They close at 11. We pulled up to the drive thru around 10:20. The manager said they are very short staffed and it would be a few minutes. We waited 10-15 minutes and then left (which was obviously what they wanted). They didn't have any other customers. They just didn't want to work.

Always great service and food. Doesn't tear my stomach up like McDonald's used to when I ate there. Very polite people.

Terrible customer service. Placed mobile order was missing taco salad when I got home. Instead of driving back I called and a guy answered and I explained what I needed. He said it would automatically go back on my card if I didn’t get it. He never asked my name or my order number so I asked how it would go back on my card. He said it just would he didn’t know. So I told him I needed a refund and he said he was working on other orders and didn’t have time to me for me. So I asked for a manager and he said he was the manager and I would have to come in the morning and speak with someone. I told him I was already there and he messed my order up and then he proceeded to act as though he couldn’t hear me. Then hung up on me and would not answer the phone when I called back. Terrible customer s

Asked to pull up to wait for chicken nuggets to cook. Wait 15 minutes after pulling up to go in and see numerous chicken nuggets on the ready stand. Chicken nuggets were cold once delivered. Had to go in to check on order that they forgot about. Get home and find out was given unsweet tea instead of sweet. And then the rest of order was completely wrong after telling people up front exactly what was ordered. Somehow this group was great enough to mess up the entire order with me going back in and telling them exactly what I ordered after asking me to pull up and wait previously.

We needed a quick dinner tonight. I ordered the grilled chicken wrap and fries. There were 4 of us total, this was just my food. The fries were old and one of them was a solid crunch like a potato chip that's been fried too many times. The wrap contained grilled chicken that was hard and dry. The poor guy at the window appeared new and not really sure what he was doing. I get the feeling they're understaffed, but that's no reason to serve old food. The one photo shows me pushing on it hard. It's a solid crusty lump. I was hungry, but I won't go back.