Wendy's

Best Dave’s 3/4 LB Triple Cheese Burger with Extra Veggies and extra mustard that I ever had. Got a yummy baked potato with Bacon and Cheese. The Drive thru manager made sure my kid got two fresh orders of 10 piece Nuggets! Very Delicious Food at the Black Diamond Location.

Went the other night, everything was turned on, pulled up to order and they said they were closed and were laughing. This was at like 8:45pm, website says closes at 1am. The older staff is always very nice but the younger kids that work there are rude and have zero customer service skills. Sucks that this is the fast food location in the area and this is how it is. They also have a “good” food rating which is one step up from having to close for it being not clean. Is there any leadership on site for this team?

New store drive through always messes up foods always cold 7th time coming orders always missing something I never get a receipt was questioned on my purchase that advertised clearly it comes with nuggets and the lady lied and said it doesn’t come with nuggets. They’re rude and unprofessional making fun of the customers don’t spend your money here

Consistent issues in the drive thru. Three times now and every time has been chaos trying to use the app and our orders are wrong. We will not be back. The one in Covington is much more efficient. There seems to be serious lack of training and leadership at this location. No one ever seems to know what's going on. For as new as it is, you would expect everyone to be fresh and up to speed and trained. The employees seem nice enough, I just don't think they have been properly trained, which is through no fault of theirs. I see other reviews mention the same.

The #1 Dave's single cheeseburger tasted completely different than any other Wendy's. Dry burger, too much mayo not enough lettuce, onion. They need to be consistent with how Wendy's makes their burgers. On a good note, the fries were nice and hot. Staff was friendly enough. We're happy there is another one close by and hope they can step it up to make a delicous burger in the future.