Washington County Solid Waste - Office

Early? Yes. Excessisve noise? NO. Good drivers, fairly quite trucks.Thank you for the quality drivers and equipment.

Complete and simple; the very bottom of professionalism and ability to use discretion (a rare quality today) when met at the gate of the Washington County Landfill Sat. the 30th! Driving in with an "old queen mattress;" which took three of us to move and "stomp-down" in my pickup-truck bed (72"X 62") with nothing of the mattress showing above the bed!!!! Hence, impossible to be strapped down or even consider the possibility of "blowing out while in transit"!!!! Yet, we have nobody at the gate who can use "discretion"; or is given the latitude to make the decision to say; "the load is not strapped down; therefore, you will pay (or not) the $10.50 fee or come back Monday!!!!! It took my two family members and myself several minutes, with the tailgate open to get the mattress up and above

We've been with this company a very long time we've never ever had problems until now . We've had so many problems where drivers would claim they got it but don't or purposely drive right by . This company needs better drivers for sure . Drivers who aren't clueless and know how to do the damn job properly . This is ridiculous how many times it's happened over and over . We'd call and we get it a mouth full rudeness from a lady that works there like wow . I've never ever seen more horrible customer service than this . They've also missed my jobs several times . They said it's so hard to get whole of somebody to either do recycling or even trash . It's honestly ridiculous. I would go recommened using Republic Services . They know what they are doing . Don't use this company . You'll run

I'm writing this review mainly to say thanks to Washington County Solid Waste for doing what they do while also doing it in a friendly and very service minded manner. I come here about every 2 months with various things that have accumulated. Some of it stuff you just don't want to put in regular trash (battery, motorcycle oil, old TVs or CRTs). They make it super easy. If my stuff is heavy, I can drive up top for easy unloading. Or go over to the household dumpster area if not. Thanks for being a friend and helpful place!

I scheduled a pick up for a bulky, heavy item and was told it would be picked up the next week. When it was later in the day on the scheduled day and the item was not picked up. I called and asked if they were coming and was told they were done for the day. My HOA doesn’t allow for things to be sitting on the curb and I could possibly be fined. After stating this to the office lady she told me ‘sorry that it wasn’t picked up, they’ll come back tomorrow but it’s a courtesy that they do this service’. Courtesy? We pay taxes for this kind of thing! Don’t tell me they don’t get paid to do this! Maybe it’s a courtesy that she answered the phone too. If it is a courtesy then don’t offer it, if you can’t follow through.