Tim Hortons

Why order a 20oz drink when 1/3 of it is going to be foam. 😐😑 Both times I’ve gone to this location my drink has been this way. I’ll stick to Biggby moving forward. Edit to add: they can’t even put a plastic wrap between the donuts and bag so you’re left with half the topping gone from your donuts.

I do not frequently post reviews, but here it goes. The staff is pleasant, but the dark roast coffee is not consistent. I swore I would not come back after the last 2 visits. The first disappointment occurred when they were out of dark roast and just simply substituted regular. I knew this because I went back and asked the server. I wish they would have been honest because I would have adjusted my order to a regular black coffee. The second disappointment was before ordering I double-checked if they had dark roast coffee and was told "yes". If it was dark roast I could not tell because it had so much cream. It was literally luke warm. This time I was upset. I called the manager and he said to come in and they would supply me a cup at no charge. I had no desire or time to do that. It was

This experience was alarming and completely unacceptable. At the drive-thru, the employee Roona was using the same gloves to handle food and to take my credit card. I calmly pointed this out as a basic hygiene concern. Her response was immediate, disproportionate, and aggressive. She became visibly enraged, raised her voice, and threw paper items directly at me and my vehicle. This was not accidental or a misunderstanding — it was hostile conduct directed at a customer. My two young children, ages 4 and 7, were in the car and witnessed this behavior, which made the incident especially disturbing. There was no argument and no provocation. I raised a straightforward food safety concern and was met with an explosive reaction that should never occur in a customer-facing role, particularly a

Tim Hortons on Telegraph Rd in Bloomfield is great! Friendly staff, quick service, clean restrooms, and you can even get fuel. Highly recommend!”

I have a bunch of points because another order I made online with a gift card was not able to serve me what I ordered, so they refunded me in points which is stupid because I can only use my points for one item at a time per purchase. Even worse is the points did not work even tho the worker said she could see I had enough. They said I needed to call the company, which ok fine. But then I asked for ice water after I ordered and she said you have to pay for that too. Fine, I guess even though no where else does that. I think the least they could have done was give me some water without charging because of how messed up everything else went.