The Paleta Bar Rio Rancho

Tonight was wonderful. I brought my family and Bryan helped us. He was soo patient with my boys as they their items and he had a kind spirit. His service was really pleasant! Thanks Bryan!

I’m only giving two stars because the girl who helped us was rude. I’ve been going to Paleta Bar for years and always have good experiences but this girl didn’t have good customer service and seemed like we were an inconvenience. I had my daughters sit down to eat their paletas, and my four year old dropped hers on the ground and I asked if it could be remade and I was charged again for another one, and when I asked if it could be remade, again it seemed like an inconvenience for the girl who took our order.

The girls who worked there tonight were absolutely amazing. They greeted us right away and did so with any one who walked in. They did NOT skimp on the Dubai chocolate strawberries. It was delicious and worth the money. They layered it perfectly that every bite had the perfect amount. Highly recommend this location!!

We arrived at Paleta Bar at 7:20 pm and had a very disappointing experience. The chairs were placed on the tables, there was no fruit available, and the service from the two girls working there was terrible. We were seated outside, and while we were still eating, they closed the door right in front of us. We ended up leaving at 7:30 pm, even though the place is supposed to close at 9:00 pm. I honestly don’t understand how this place is still open with this kind of service. Customer treatment was unacceptable

Just about any flavor, you can think of. Great service and the Paletas were fantastic. Gotta try it if you haven’t already!