The Fresh Lobster Company, LLC

Thank you for the assistance. I appreciate it. I love the products that I did receive and plan on doing business with your company again. I had a question about my order and so I emailed the company. I received 2 emails and a phone call within the hour!

I want to thank Ted and his amazing crew for always giving me #1, the best customer service I have ever seen, even in bad times, I ALWAYS get a prompt response..so thank you. I previously ordered from a few other seafood places, but I have stuck with Ted and his team because of this and because I just received my New Year’s Eve order and I have to say that even in restaurants, I received in my shipment a batch of mussels (my favorite next to clams), where every single one of 70 mussels opened up in cooking and were absolutely AMAZING!!! The quality, service and dedication of this company has made me a customer for about 10 years now….wishing you continued and easier success to come.

Probably some of the best costumer service I’ve ever experienced. Prompt, timely, super friendly and easy to work with. Live Lobster delivery is dependable. I’ve ordered live lobsters many times from TFLC and they’ve always arrived in good condition and all lobsters alive and moving! I live in the middle of Kansas so it’s really special to receive live, moving lobsters at your door! A great service with a dependable product!

I ordered lobster dinner and a couple of accessories for a friend who had never cooked lobster. The on line ordering process was easy! After ordering I realized that the delivery date needed to be changed... all it took was a phone call to The Fresh Lobster Company and the delivery date was changed. It too, was easy. I was advised I would get an email when the lobsters were shipped and I could track the delivery by FedEx. Sure enough, at approximately 6 PM the night before the scheduled delivery, the email arrived. In literally 21 hours, the order was shipped and arrived in Virginia! The recipient told me that the packaging was nice and even included confetti!! He was so impressed that he said it made a really nice gift! Thank you Fresh Lobster Company for an excellent experience and high

Shipping cost was a bit high but that’s to be expected for priority overnight and to cover associated packaging costs, considering it was packed very well with multiple ice packs in a small styrofoam cooler inside a sturdy box. The uni is high quality with a hint of ocean freshness. Will order again next season from The Fresh Lobster Co.