Texas Roadhouse

Seated within 5 minutes for Sunday lunch. Our server, Tatelynn, was wonderful. The young man that brought our steaks to the table handed the plates to us instead of setting them on the table in front of us. My well done steak was raw inside so we sent it back and came out as seen in the pic. Burned on the outside still not cooked inside. We decided to bring the steak home and cook it. The rest of the meal was good. The manager seemed to be attentive to the problem and compensated us accordingly. Our only concerns were that a steakhouse should have a cook that knows how to cook a steak. And also if someone that is not a server is going to be the ‘delivery’ person of the food they should be trained in how to deliver it.

My experience at Texas Roadhouse was a total disaster. First, I got served a burnt steak, so I asked them to redo it. When it came back, it was undercooked even though I asked for medium-well. Meanwhile, my boyfriend asked for a medium steak, and his came out raw(and he is now sick from it). The fried pickles weren’t fully cooked either, though the bread was good. Between my burnt then undercooked steak, his raw steak, and the half-cooked fried pickles, it was just a complete fail. The kitchen clearly didn’t know what they were doing, and the service was terrible too. Waiting 2 hours for food like that was such a waste of time and money. Definitely not going back there.

I've never had a bad experience at Texas Roadhouse. We've always been taken care of very well by our servers and left with very happy bellies! I know when I go here, I'm going to get a delicious steak cooked exactly how I like it (medium rare), and my husband will get the same, as he takes his medium. We went last night and it was great as always. The food was delicious and the service was on point. Our server, Bea, was just delightful and took great care of us!

Went out with my son for my birthday. We both ordered the smothered steak, with different cook temps. I ordered medium rare and he ordered well done. They both came out accurate and our waitress, Militia, was perfect in every way. Refilled the water glasses and checked back when appropriate. All of the staff were friendly and accommodating.

Well apps said wait time for party of 3 was 5-15 mins so we sent, got host wait time was 0-10 mins , so got cell number to text when order ready, so sign in at 7:58pm, got text to be on deck for next table at 8:10pm got in checked in, and stood around the inside waiting on name, they called our name at 8:27pm.that 3 times longer then what they said. Our waitress was nice Kai think was her name. Ordered at 8:35 got food at 9:06. Waitress was super nice even add an issue they was fries in my chili, showed it to her and she got it me a new bowl. Did it all with a smile. Over all food was good, just slow for partty of 3. Kids Mac and cheese, 8oz steak and salmon.