Taco Bell

On New Year’s Eve, our kids requested Taco Bell, so we placed a mobile order for pickup. Over roughly the last 3-5 visits to this location, our orders have repeatedly been missing items, requiring us to drive back to the store to have them corrected. To try to prevent that from happening again, I chose in-store pickup so I could verify the order before leaving. I checked the bags but did not open the sealed boxes, assuming those would be accurate (they always had been previously). Unfortunately, when I got home, we discovered one of the Chalupas was missing from one of the two supreme boxes. I decided not to bother calling, and drove back to the store, When I got there, the manager (I assume it was the manager - he had addressed at least one of my previous complaints) insisted he specific

I came on Thursday around 6:20pm and the lady worker was super rude. They had forgotten both of my nacho fry cheeses and my 3 avocado sauces I had paid for. When I went back through the drive through to retrieve my items they acted like they had no idea what I was talking about when though I had showed my receipt. The lady then came up to the window asking to see our bag, when we gave it to her she didn’t even take it and then proceeded to tell us the sauces are at the bottom (which they weren’t) when she finally took our receipt she proceeded to hand us only two avocado sauces and basically slammed the window closed and walked away before we could say anything. Horrible service.

Food here is like any other Taco Bell, but I have repeatedly been let down by the customer service here. I could see the guy making my food take out his phone and scroll with his gloved hand while the drive thru was moving along consistently but the customers inside were left waiting 20+ minutes each waiting for him to make our orders. I try to give people who work at fast food places grace, but it’s because of employees like the ones at this Taco Bell that fast food workers get a bad rep.

I ordered a number 6 from here and a Gordita crunch with fiesta potatoes. I got A chalupa and a soft taco. They forgot everything else. I paid over $30 for this meal! My meal was not worth $30! I’m frustrated and didn’t get a receipt to even go back. Do not recommend!

Check your cheese cups before you leave and make sure they’re full. I paid $.90 for extra cheese and it’s filled less than halfway.