Subway

I have gone to this subway for years. I have never had any complaints. However, today I online ordered my usual foot long tuna. When I picked it up from the store the bag felt unusually heavy, but I just went on my way. When I got home I unwrapped the sub and started eating. To my surprise the sub had like triple the amount of tuna that it’s supposed to be made with. I checked my receipt as well as my order I put on my phone to make sure it wasn’t a user error. It wasn’t. I’m not usually someone who complains to food service but the amount of tuna that was on this sandwich almost made me feel like I was being pranked. I called the store to let them know about the sandwich and I was met with a long silence. And then was told it was a new worker. The girl on the phone sounded young and peopl

Yesterday I ordered a wrap with deluxe meat and extra cheese. Went in this afternoon to order the same wrap and was told they can't do deluxe meat on a wrap because it is not an option on their POS. Never thought I would walk out of a restaurant because they refused to take extra money from me. I stopped going to Subway when they removed wraps from the menu and only started going back when they added them back. I guess I am done again. What a joke of a place.

The foods always great, however, there is a bigger worker whos always beyond rude. Unhygienic and snotty. Not to mention the appearance is horrible.

A regular here, and more times than I can count they haven't made our online order (ordered 25 minutes before we arrive) at all by the time we get there. We then as a family have to wait for another 15-20 minutes depending on how busy for them to make our order. How ridiculous. Why offer online ordering if you can't ever have an order ready to go? Most of the time they blame the system not telling them there has been an order because we keep proof each time, the other times they say they didn't have time even though people walking in after us were getting their orders made and done.

It is always clean here and the staff are so nice and helpful!