Subway

New Providence, NJ · Sandwich shop

Rating
3.2/5
★★★☆☆ 3.2
Reviews
20
Rank in New Providence
#31
of 38 restaurants
City Percentile
11%
rating percentile

Subway is a restaurant located in New Providence, NJ. It is one of 38 restaurants listed in New Providence. Its 3.2-star rating is slightly below the New Providence city average of 4.4 stars. There are 10 photos associated with this location.

About Subway

Your local New Providence Subway® Restaurant at 1269 B Springfield Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through... More

Hours

Friday10 AM–9 PM

Customer Reviews

★☆☆☆☆ 1.0 Trendy ClipZ · Jan 2026

The past maybe 4 times I’ve been here they haven’t been able to properly cook my footlong cookie. I keep coming back to give them a second chance but I’m fed up now. Never buy their cookies!

★☆☆☆☆ 1.0 Harsh Patel · Feb 2026

Owner actively voids free foot long coupons on online orders. There are better subways around, avoid this one.

★☆☆☆☆ 1.0 Andrew Lowe · Feb 2026

Placed an order on the app, order was confirmed. I arrived to pick it up and the employees told me they canceled it. Maybe they didn't feel like working that day?

★☆☆☆☆ 1.0 Grace · Nov 2025

Charged my for cutting my sandwich in half and wrapping it separately!! Also put about 3 flakes of shredded cheese on my sandwich and charged me $2(!) to put more. I go to other Subways about once a week and have NEVER been told any of this from any other subway across the country.

★☆☆☆☆ 1.0 Abhi Patel · Jul 2025

I had one of the worst customer service experiences at this Subway location on July 18th around 8 PM. I had placed an order in advance, but when I arrived to pick it up, I found out they had canceled my order without informing me—no call, no message, nothing. When I asked the staff about it, their behavior was rude and completely unprofessional. Shockingly, one of the employees threw the change at my face, which was incredibly disrespectful and humiliating. I tried to speak with the manager, expecting a reasonable explanation or at least an apology, but the manager’s attitude was just as careless and dismissive. This kind of treatment is completely unacceptable. Subway seriously needs to investigate this location and take action. No customer should be treated like this. I will not be ret

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Sandwich shopCatererFast food restaurantTakeout RestaurantRestaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.