Subway

Independence, KS · Sandwich shop

Rating
3.5/5
★★★★☆ 3.5
Reviews
20
Rank in Independence
#18
of 46 restaurants
City Percentile
27%
rating percentile

Subway is a restaurant located in Independence, KS. It is one of 46 restaurants listed in Independence. Its 3.5-star rating is slightly below the Independence city average of 4.3 stars. It ranks #18 of 46 restaurants in Independence. There are 10 photos associated with this location.

About Subway

Your local Independence Subway® Restaurant at 401 West Main Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through... More

Hours

Saturday9 AM–10 PM

Customer Reviews

★☆☆☆☆ 1.0 T D · Nov 2025

Staff had attitude horrible service asked for pickles and got three pickles on my sub bread tastes old and stale asked for the staff to change gloves before touching my sandwich due to allergies got attitude from the staff just an overall horrible experience. It's sad I had better service and better food in the middle of a combat zone

★☆☆☆☆ 1.0 Dillon · Jan 2026

Wow. Staff was incredibly rude. I was charged $1.50 for extra cheese even though I got none. I did ask for extra olives but $1.50 for like 5 extra olives?? I got a drink but none of the soda worked and there was no tea. I asked to get some soda and they acted like I was the biggest idiot on the planet. I politely asked for a refund for the drink I couldn't get and assistant manager REFUSED. I literally just got robbed by Subway. Crazy. Im not making this up. The assistant manager told me I was being rude and disrespectful but I have worked fast food and am always respectful to those behind the counter. I could go on and on with this visit, but I'll keep it short. She then told me never to come back as I was leaving. Heard!

★☆☆☆☆ 1.0 Abi Walker · Jan 2026

If you want 3 chip options, no drinks, hidden charges, and to hear other customers be bashed as soon as they walk out of the door- THIS IS THE PLACE FOR YOU! The assistant manager complained about having customers, could not refund or else she “would be in trouble” and then had no problem making a different customer a whole new sandwich after they made it wrong. Her man was sitting around the restaurant and talking with her. She had no badge, no hat, and wouldn’t fix the broken pop machine that exploded on me or give me a new cup. Instead, I got called rude. Wild experience. Will never go back.

★☆☆☆☆ 1.0 Google User · Dec 2025

Krystal had an attitude when I went to place an order for a sub. You ask them to toast it for a minute so the meat isn’t freezing cold they act like it’s the end of the world to toast it for over 25 seconds. Ridiculous for a sub that’s already $15+ a very few workers here will actually do it for you but I just stopped going here all together

★☆☆☆☆ 1.0 Baylie & Rylee · Nov 2024

I don’t think the bacon on my sub is cooked … very very pink in color . And the cookies from here are always inedible because you’ll break your teeth if you bite into them. I would like to request for a refund please because everytime I come here you guys give stale hard cookies that aren’t fresh . The service here is awesome but man the food needs to be better

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Sandwich shopCatererFast food restaurantTakeout RestaurantRestaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.