Subway

I eat here almost every day and it is usually very good and cost effective, but for the last two days the service has been really bad. Yesterday, the guy taking my order didn't speak any English at all. After spending a minute and a half trying to explain which bread I wanted, I told him that I wanted a tuna sub. He looked confused and started making me a steak and cheese. Today, I was the only one in the store besides a GIANT employee. I waited for two minutes while the subway employee (Indian lady) heated up the GIANT employees home made lunch and then chatted with her. At that point, I left. Edited to make sure that I correctly identified the employee. The Spanish? lady is awesome and your best employee

This store has one very nice lady who seems to really care about the service she gives. She doesn't deserve this review. The rest of the staff we have dealt with over the last year have been challenging. Last trip our order was wrong. This trip, we were charged wrongly. Trying to get the gentleman to understand the problem was impossible. Instead of fixing the problem at the register, he tried handing me money from the tip jar. I've been a customer since I moved to Centreville in 1999. I won't be back. The frustration isn't worth it. The food is typical Subway, so it's good in a hurry, otherwise "meh".

Just got two Phyllis steaks ordered by online and pick up this store, Sandwich was not done as I order. Wasn't busy hour, no customer in store, I saw two staff playing not pay attention on orders. No cheeses in Sandwich, no sauce i askedn, o toasted bread, no extra wrapping.. etc

I really enjoyed my full sub here. The store was very clean and the staff were friendly. Everything tasted fresh, and I would definitely like to visit again

This is a place that I found which provides me with great customer service. I was overwhelmed with the service and the food was as expected. The cleanliness is well maintained at this store