Starbucks Coffee Company

Holy smokes, what can I say besides everything I’ve experienced at this location is directly against what I learned as a partner many years ago. I’ve never been so utterly dissatisfied with a cup of coffee or experience in my 15 years of coffee service. This location continuously hands off “hot” coffee that basically explodes on you because it’s full to the tip top. 1/4 inch standard, not here. Speedy service, nope. Friendly staff, wouldn’t know-as soon as I order my standard drip coffee, the baristas disappear or work heads down only focussing on drive through times. This location is why people can’t stand Starbucks.

If I could rate less than 1-star I would. Do not go here. They consistently, as of the last few months, mess up every single order or don't even fill the drink up all the way. I just got a Venti Pumpkin Spice, and they didn't even fill it up 3/4 of the way. I have not even had a sip yet. These are almost $7. Other issues are them charging me for a vanilla latte with no vanilla syrup, so charging me for something I never got. Again, DO NOT GO HERE!!

This is hard for me as I love Starbucks. I go everyday and get the same drink. Well I happen to go through the drive thru they said I should try this drink so I get it and my gf gets the matcha dubi. Well we get our drinks through the drive thru then start to drive off. My vanilla cold brew drink is garbage. I’m used to my six shot ice espresso six sugar free vanilla splash of vanilla sweet cream. This drink I got sucked. My gfs drink she said tasted like milk no clue I don’t drink it. So I pull back around tell them what happened. They make me pay for my drinks to be remade. Strange I come here everyday almost everyone knows what I order. This is how I’m treated. I was told by a different Starbucks to write a review so here I am. Hopefully they will get it together where other people won’

Great overall experience! The baristas welcomed me with enthusiasm and grace. They were very helpful with suggestions and was patience with me as I decided what to get. I’ve never seen such a wonderful and cheerful staff!!! Would recommend this ⭐️bucks

I come to this location often and I've always gotten good service. Today I wasn't having a very good day. Their aura in the few seconds I spoke with them lifted my spirits. I truly apperciate you all. The small gesture went a very long way. I felt like they genuinely cared that I had a better day and that I mattered. Thank you so much!😊