Starbucks Coffee Company

I had such a great experience at Starbucks today. The moment I walked in, I was greeted so warmly that it genuinely made my morning. My latte came out perfectly—smooth, hot, and exactly how I like it. I also loved how cozy the atmosphere felt. I ended up staying longer than planned because it was just such a relaxing spot to unwind and reset. Honestly, it’s become one of my favorite places to start my day.

Horrible customer service. All three employees pictured in the aprons argued about who was going to take our order and how they didn’t want to be on register all after keeping their backs to us while we were the only people at the register/in the store. Also one was vaping and scrolling on their cellphone. Insane behavior.

ZERO stars. They are regularly refusing to serve customers starting around 5:20-5:25 pm when the store closes at 6. Mobile orders become unavailable and when you walk to the counter they refuse to serve you in person as well. We are nurses that rely on our drinks for night shift. This is absolutely unacceptable and discriminatory. The response from the 2 employees at the counter tonight was “well I don’t know what else to say” and “we close a little early.” When I asked what time I needed to order my drink in order to receive it, they said “by 5 o’clock.” So I have to order my espresso an hour before the store closes? ABSOLUTELY NOT.

Good one for a coffee break. And the food now is so much better than what it used to be.

They filled it with milk instead of coffee. Iced shaken espresso