Starbucks Coffee Company

Their drinks especially their iced drinks always taste watered down. Service is great, very friendly, but they need to look into how they make their drinks compared to the other SB in the area. Middleton MA does it right.

I don’t even know where to begin with how unbelievably bad this visit was. My daughter ordered a simple cinnamon pull—something that any halfway competent café can warm up in a couple of minutes. Instead, she was left standing inside for 25 minutes while the staff acted like anyone not in the drive-through simply didn’t exist. When I walked in to find out what was happening, the manager, Colton, gave me one of the most dismissive, uninterested responses I’ve ever heard from anyone in a customer-facing job. His tone and attitude made it clear he had no intention of addressing the issue. Another employee jumped in and changed their story about the wait time more than once, which only made the situation feel even more disorganized and careless. And it somehow got worse. When I accepted the r

The coffee was pretty decent, but I have to say that I was waiting for it for ages. It is so annoying…and the tables were dirty, trash and nobody’s leftover was on the table and seats, nobody cares. I believe that people should clean up after themselves when they leave. But the staff has to care about their cafe and have to keep it clean, at least the tables.

This is one of the slowest Starbucks I’ve ever been to. I waited for 15+ minutes for my drink that was due to be ready 3 minutes after I ordered it. The staff kept calling names of those who ordered well after me. At the 15 minute wait mark, I questioned where my drink was and the barista said “someone must’ve taken it, I’ll make you a new one,” obviously a lie because as soon as I ordered I was right there waiting and my name was never called and the drink was not placed. After “making” my drink, the barista put another grande cup covering the original cup. When I got outside, I took a sip and my hot coffee was not hot, it was almost cold, I looked at the original cup and it had my order information from when I ordered at 8:32 am. Clearly, they left it behind the counter, never put it on

The girl Annie who works the drive thru window is so R U D E!!!!!!!!!!!! Needs to work at a gas station instead. Everytime I give her a cash tip she rips it out of my hand and doesn’t say thank you. Or if giving the card reader with the tip option she says “Answer the question” no please or thank you ever. I’ve had like five experiences with her. I’d rather drink coffee I found in a toilet then come back to this Starbucks