Starbucks Coffee Company

This Starbucks is located in the Simsburytown shops plaza. There were plenty of parking when we went but the parking lot is a little tight. It's located across from the Popover Eatery. As with any Starbucks order, I placed the order via the app beforehand; this way I can get points and the drinks are usually ready when I walk in. I think this particular cafe was very cute and cozy. There were some seating and I loved the fireplace and old historic plaque. I am assuming it's housed in a historic building. The employees were friendly and the drinks were tasty. I decided on their seasonal pistachio latte. The pickup area was located to the right of the counter. Overall, a nice Starbucks with tasty drinks.

-5 stars if I could. I don’t write google reviews but this place was so bad I felt like I had to. Spent over an hour in here waiting for one coffee and 4 breakfast sandwiches. Half of the people behind the counter were either unwilling or unable to help, the other half were overworked from picking up the slack. One person had the absolute chutzpah to “brainstorm” a message to write on someone’s coffee when there were 10+ people in the queue. One online order was fulfilled while I waited at 2pm and said it was ordered at 9am that morning. If you value your time AT ALL skip this Starbucks 😭

Five. Stars all the way around to the Starbucks not only is it a beautiful location however, the staff are also really friendly. I walked in right before they close. None of them made me feel bad. They helped me out figure out the drink that I wanted, which was a honey citrus, drink a hot tea. They spoke to me the entire time we shared some laughs, and once they finished with my drink, they even told me how much they enjoyed working there there. And they seem like they like working with each other as well. Oh no good experience. Oh yeah and let me know. I forget to mention the tea is absolutely bomb and usually other Starbucks pets to make it a bit sweet I asked him not to and she got this one on point so great job. Thank you guys.

The smell of the garbage hit me as soon as I walked in the door!!!! I did inform the cashier. I understand they're very busy and maybe short staffed, but cleansiness is very important, especially for a place of business

Great atmosphere straight out of a Hallmark movie cafe. Super friendly service, even when incredibly busy.