Starbucks Coffee Company

This is a 5-star location. Much of the experience is the same no matter what store you visit, so it comes down to the staff. I order a ☕️ and they were “out” of what I wanted. The young lady behind the counter could not have been more gracious about it. Instead of saying she could not make what I wanted, she immediately offered an alternative and I was sold. So we’ll done. As was my beverage. They are a college town store, so wait times can be longer than usual.

Yesterday I had came in around 9 am and had a very good coffee!! However, there was a man who I believe to be the manager that was extremely loud to the point where I had to leave. I feel bad for the other customers and staff that had to deal with him.

I've been to this location 3 times since I moved here. I only bumped it up to two stars because you are able to order ahead on the app at this location which always bodes well with me. Visit one: short wait. Staff pleasant enough. Order wrong, but didn't realize until I was home. No big deal - it was a cheaper drink and things happen. Visit two. I waited in the drive thru line for 35 minutes. Inside was closed. Drink was over $6 and completely wrong, but zero way to alert anyone to the issue because I couldn't go inside and I wasn't waiting another 35 minutes in line. Third, and last, visit. Waited in line 40 minutes. Inside was open but this parking lot is an absolute nightmare, plus my baby was with me so I really didn't want to take her out. Drink is wrong again. This time I decide I'll

Nailie is the reason I won’t go anywhere else for coffee!! I never used to buy Starbucks coffee but now I do. However, some of the ladies lack being nice friendly or with smiles / rude, It makes you feel very unwelcome. Nailie Is fast professional kind courteous attentive caring and puts the customers first! I would never know if she was having a bad day because she always smiles and takes her time to make sure orders are exactly as I ask. I always have my drinks customized being the fuss-spot that I am as a business owner and Nailie makes sure that I am happy. She deserves the highest commensurate and recognition.She concentrates on her work and while I wait for my order, I observe how focus she is in making sure that customers are happy with their order. Nailie makes my day and I reall

They don't meet schedules, I arrived at 8:30 pm and everyone was inside but with the doors closed.