Starbucks Coffee Company

This used to be the best Starbucks. Their iced coffee was always consistent and great. Within the past month or two, the iced coffee is consistently watery and the cream ratio is always off. I have always gotten a “splash of heavy cream” and lately my coffee is either white or if I try a light splash it has barely any in it. This review comes after 10+ negative coffee experiences here. I will say that the staff is always kind. It may be that they are just busy but I do miss their iced coffee being great every time.

Drink consistency here has improved, but the service continues to be disappointing. Today, the drive-thru employee didn’t greet me, barely acknowledged me, and acted as if asking for a water was an inconvenience. This isn’t the first time, but today the barista’s attitude truly floored me. With the growth and affluence in this area, this Starbucks should be operating at a much higher standard. Please consider hiring or training employees to be polite, welcoming, and respectful. I pay a premium for my coffee, and I expect to leave feeling better—not like an inconvenience—especially after spending $8 on a drink. This kind of interaction sets a negative tone for the rest of my morning.

Went here to buy coffees for 8 people. We asked about gluten free syrup flavors and the girl who was helping us Talia looked at us like we had 5 heads and said she didn't know... Then as an after thought asked do you want me to ask? So I said "yes please ask". She then asked David who also said "I'm not sure" How is this a thing!?!?! I mean seriously. It's Starbucks. An international corporation and they either don't know how to train their staff or don't care about their customers. Seems to me like they need to educate their staff on dietary needs. I did order 2 drinks and went elsewhere for the others. I can't convey enough how frustrating this experience was. No resolution and no satisfactory explanation. Don't ever plan on spending another dime at Starbucks again. I just know that cust

Used to love this Starbucks. Now it seems like 3 out of 10 times I order a Carmel frappe with an extra shot of espresso I’m getting a Carmel crème with no coffee in it at all. Whoever is making them 3 out of the 10 times either isn’t reading their tickets or they’re lazy. No frappe roast and no espresso. If I wanted a milkshake I would go to Dairy Queen. I typically drive out of my way on the way home to hit this Starbucks but it’s gone down hill the last few months.

This Starbucks is so so nice. I come here almost every day and never had a worker being rude or sloppy. The place does get very loud but I guess it’s not their fault. Highly recommend coming here. I get a strawberry refresher every time and always tastes amazing!