St. Louis Bread Co.

Panera ain’t what it used to be despite the fact that this place was loved by my uncle. Not a place to arrive alone without family. The staff can be very strange. All the Panera’s I have visited treated me very strange. However, they treat paying customers superior. Not paying attention to folks who arrive in the restaurant for business meetings and never buy anything. Just don’t be there using the WiFi and not explaining why you’re there if you aren’t purchasing anything yet.

I came in on a day where it was REALLY busy and a lot was going on. Luckily, I had time to sit and wait for my food. I had ordered ahead and Linda and Kat at the front were was trying to help me find my food. Then, Jacquelyn came over to speak with me and hesitantly told me it could be 15-20 minutes. Told her it was no problem and I had my NYT games to play. She offered me a free drink while I waited, apologized profusely, and checked in whenever they were working on my order. It was a hectic day but the customer service was doing a great job.

Rude.. especially the people behind the self service counter. I bought some meals today, dine and gave a bit of a tip. Needs customer service training especially that young lady wearing a black uniform on that counter.

Service is awful do not go here. Waited over 20 minutes for a half sandwich while u watched them slice a bunch of bagels.

Ordered 2 Madagascar Vanilla Cold Brews and a bagel for delivery. One didn't have any Vanilla added. When I called the Staff member was very helpful. She refund my order and remade it(I even brought them a photo of how it's been made in the past for reference) they didn't get an attitude and also gave me a cookie for the inconvenience. Super Great experience. Will be back!