Sonic Drive-In

I usually love sonic. I'm an avid user of the app and online ordering. But do NOT come here after 11am. The staff will only take your order or give you your online order if you go through the drive thru and it WILL be wrong. They won't even give you the appropriate straw for your drink. Hard to enjoy a route 44 with a milkshake straw. Drinks will not be mixed either.

The kids running this place need supervision & direction. Almost ll of the parking stalls had trash in them. I pushed the button & waited a full 15 minutes & nobody ever took my order. I went to the drive thru as they were clearly moving people thru (albeit slowly). I sat AT THE P/U WINDOW waiting another 15 minutes. Burgers were sloppy & Employees were walking around on their phones, hi-fiving & talking using the most vile language I've ever heard. They need some help & SUPERVISION. I'll choose another location next time

The worst sonic I have been to. 5 of us 61 dollars and we all agreed it was a bad lunch. Onion rings and tater tots were all over cooked. Burgers had enough mayo on them for 2 burgers it made them sloppy soggy. And service was very poor.

I was assigned to pick up a delivery order from DoorDash, and I was met with the rudest staff and experience that I have ever dealt with in my entire life. When I pulled up to check in, I went to the door to speak with a member of the crew as directed by DoorDash. I was told to “wait outside“ in a very rude and sharp manner. I was not allowed to check in my order, and I was not met with the friendly service that I have grown accustomed to from the reputable Sonic’s brand. Disappointed isn’t the word, and I hate that one particular employee could possibly ruin an entire brand.

We pulled into a stall to place our order. My wife and I, and my 3 boys. The woman that took the order was ringing our items up individually instead of as the meal that we were asking for, and once corrected she got an attitude and was short/rude with us. Then they delivered the wrong food. We didn't seek to correct it due to the already recieved bad attitude. The fryer oil was probably due for a change as well. All the fried food tasted off.