Sonic Drive-In

I ordered a Route 44 Cherry Coke. The bottom fell out of the cup when I picked it up and wasted the drink everywhere because of their faulty cup. I contacted the store and corporate with pictures and never heard one word. I just wanted the drink that was wasted everywhere replaced. Have not and won’t be back. They had plenty of time to rectify this and the employees usually have an attitude.

I understand it's New Year's they opened at 9:00 we ordered our food by 9:15 no chili gave me the wrong Burger didn't give my wife's orange juice thoroughly displeased go to Decatur

Sonic in Hartselle has really gone downhill. This was my BLT. Asked if I could just get another sandwich that was close to the same price and was told I would have to pay to get something else because they’re out of tomatoes and apparently low on lettuce🤣 They did refund me $3 but the sandwich was $4.79. I guess I’m paying for the bread and bacon🤣🤣 Manager was super rude for no reason.

I was having a bad day ordered on app, 4 piece Mozzarella stick + 1.99 sad burger to stanch the bleeding, woman with the nicest expression brought me both of these items day improved. Receipt says it was an Anna THANKS QUEEN u dropped this 👑.

Food is a little more pricey than other options in town. But one expects to pay for quality. The app could be a bit easier to use and pay. But he staff is extremely nice. The parking lot and surrounded area could be cleaner.but overall good smash burger is however over priced and over rated.